e98game Terms
& Conditions

By accessing, registering on, or using any part of the e98game platform available at e98game.bet, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms apply to all users of e98game, including visitors, registered players, and any person accessing the website from Pakistan or any other jurisdiction.

If you do not agree with any part of these Terms & Conditions, you must immediately cease use of the e98game platform and close any account you may have registered. Continued use of the platform after any modification to these Terms constitutes your acceptance of the updated agreement.

e98game reserves the right to modify, update, or replace any part of these Terms at any time without prior individual notice. The most current version will always be published on this page with an updated effective date. It is your responsibility to check this page periodically.

To register and maintain an account on e98game, you must satisfy all of the following eligibility requirements at the time of registration and at all times thereafter:

• You must be at least 21 years of age. e98game enforces a strict minimum age policy. Any account found to belong to a person under the age of 21 will be immediately suspended and all funds returned to the deposit source.
• You must be a natural person. Corporate entities, trusts, and automated systems may not register as players.
• You must not be registered on any self-exclusion list administered by e98game or any affiliated responsible gaming body.
• You must have the legal capacity to enter into binding contracts under the laws applicable to your jurisdiction.
• You must not already hold an existing e98game account. Each individual is permitted one account only.

During registration, you are required to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, valid email address, and contact number. Providing false registration information constitutes a material breach of these Terms and may result in immediate account closure without refund of any pending bonus balances.

e98game reserves the right to decline any registration application without providing a reason, at its sole discretion.

You are solely and entirely responsible for all activity that takes place under your e98game account. This includes all bets placed, all deposits made, all withdrawals requested, and all communications sent through your account profile.

You must keep your login credentials — including your username and password — strictly confidential. You must not share your account access with any third party under any circumstances. e98game will never request your password via email, live chat, or any other channel. Any such request should be treated as fraudulent and reported to our support team immediately.

• You are responsible for ensuring your account details, including email address and payment information, remain current and accurate at all times.
• You must notify e98game immediately upon discovering any unauthorised access to or use of your account.
• e98game will not be liable for any loss resulting from unauthorised account access where you have failed to take reasonable steps to protect your login credentials.
• Account sharing, account transfer, and account sale are strictly prohibited. Any account found to be operated by more than one individual will be suspended pending investigation.

e98game operates a strict one-account-per-player policy. Operating multiple accounts — whether under the same or different personal details — constitutes a serious breach of these Terms and will result in the permanent closure of all associated accounts and forfeiture of all bonus balances held within them.

e98game supports a range of deposit and withdrawal methods tailored specifically for Pakistani players, including USDT (TRC-20 and ERC-20), Bitcoin (BTC), JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, and Meezan Bank transfer.

Deposits: All deposits must be made from payment sources registered in your own name. e98game does not accept deposits from third-party payment sources. Cryptocurrency deposits are credited to your account upon confirmation of the required number of blockchain confirmations for the relevant network. e98game is not responsible for delays caused by network congestion or blockchain conditions outside our control.

Withdrawals: Withdrawal requests are subject to the following conditions:

• Your account must have completed the applicable KYC verification process before any withdrawal is approved.
• Withdrawals will only be processed to a payment method previously used for deposits, or a verified payment method in your own name.
• Minimum withdrawal amounts apply and are displayed within the e98game cashier interface at the time of the request.
• Any active bonus balance subject to incomplete wagering requirements may restrict withdrawal of real-money funds until the wagering condition is satisfied.
• e98game reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected.

All player funds are held in segregated accounts entirely separate from e98game's operational capital. This ensures your balance remains accessible for withdrawal at all times regardless of the company's financial position.

e98game offers various bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms attached to each individual promotion, which are published on the relevant promotion page. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.

The following general conditions apply to all bonuses issued by e98game unless otherwise specified:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before they or any associated winnings may be withdrawn. The applicable wagering multiplier is stated on each promotion page.
• Game Contributions: Not all games contribute equally to bonus wagering requirements. Slots typically contribute 100%, while table games, live casino titles, and sports betting may contribute at a reduced rate or not at all. Contribution percentages are listed in the bonus terms.
• Expiry: Bonus funds and any associated free spins expire if the wagering requirement is not completed within the stated timeframe. Expired bonus funds are forfeited without compensation.
• Abuse: Any player found to be abusing bonus offers — including through the use of multiple accounts, arbitrage betting strategies, or coordinated play — will have their bonus funds voided and their account suspended.
• One Bonus at a Time: Players may not hold more than one active bonus simultaneously unless explicitly permitted by a specific promotion's terms.

e98game reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, provided that such changes do not adversely affect any bonus already credited to a player's account prior to the change.

All bets placed on e98game are subject to the specific rules applicable to each product — sports betting, casino games, live dealer tables, and virtual games each carry their own rule sets which are accessible within the respective product interfaces on the platform.

General rules applicable across all e98game products include the following:

• A bet is final and irrevocable once confirmed by the e98game system. Players may not cancel, amend, or reverse a confirmed bet except where an in-play cash-out feature is explicitly available for the relevant market.
• e98game reserves the right to void any bet that was accepted in error — including bets accepted due to technical errors, incorrectly priced markets, or system malfunctions. In such cases, the stake will be returned to the player's account.
• In the event of a dispute regarding the outcome of any game or sporting event, the result recorded in the e98game system shall be final unless a manifest technical error can be demonstrated.
• Maximum bet limits apply across all products and are displayed within the betting interface. Bets exceeding the published maximum may be reduced or voided at e98game's discretion.
• Casino game outcomes are determined by certified random number generator (RNG) technology provided by licensed software suppliers. The RNG certification details for each game provider are available on request.

The following activities are strictly prohibited on the e98game platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, voiding of all bets and bonuses, and forfeiture of account balances where permitted by applicable law:

• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform without human input.
• Colluding with other players to manipulate the outcome of any game or betting market.
• Exploiting any software error, miscalculation, or technical vulnerability on the platform for financial gain.
• Engaging in money laundering, structuring of transactions, or any activity designed to conceal the origin of funds deposited into your e98game account.
• Providing false identity information during registration or KYC verification.
• Registering or operating more than one e98game account, whether under the same or different personal details.
• Attempting to access another player's account without authorisation.
• Conducting any activity that could constitute a criminal offence, expose e98game to legal liability, or violate the rights of any third party.
• Using VPN, proxy services, or other tools to mask your true location for the purpose of circumventing geographic restrictions applicable to your jurisdiction.

e98game employs active fraud detection systems that monitor all account activity in real time. Where prohibited conduct is identified, e98game reserves the right to take all necessary remedial action without prior notice to the affected player.

All content on the e98game platform — including but not limited to software, graphics, logos, game interfaces, text, audio, video, and data compilations — is the exclusive intellectual property of e98game or its licensed third-party content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the e98game platform solely for your personal, non-commercial gambling entertainment. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any e98game content without written authorisation.
• Reverse engineer, decompile, or disassemble any software component of the e98game platform.
• Use e98game's brand name, logo, or trademarks in any manner not expressly authorised in writing by e98game.
• Create derivative works based on any e98game content or platform functionality.

Any unauthorised use of e98game intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by e98game and its licensors.

To the maximum extent permitted by applicable law, e98game shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the e98game platform or any of its services.

In particular, e98game accepts no liability for:

• Loss of funds due to technical failures, internet outages, or platform downtime beyond e98game's reasonable control.
• Errors in odds or game outcomes caused by data feed failures from third-party providers.
• Losses resulting from unauthorised account access where the player failed to maintain adequate credential security.
• Any delays in deposit crediting or withdrawal processing caused by third-party payment processors or blockchain network conditions.
• Financial losses incurred as a result of gambling decisions made by the player. Gambling is a personal choice and all financial risk rests with the individual player.

Where jurisdiction-specific consumer protection laws impose minimum liability standards that cannot be excluded by contract, those standards shall apply to the extent required by law.

e98game collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By agreeing to these Terms, you also agree to the e98game Privacy Policy.

e98game collects personal data for the following primary purposes:

• Account registration and identity verification (KYC).
• Processing deposits, withdrawals, and transaction history.
• Fraud detection, anti-money laundering compliance, and security monitoring.
• Providing customer support services.
• Sending account-related communications and, where consent is given, promotional offers.

e98game does not sell, rent, or share your personal data with third parties except as required by law, as necessary to operate the platform (e.g. payment processors, KYC verification services), or as described in the Privacy Policy. All data is processed in accordance with applicable data protection principles.

e98game is firmly committed to the promotion of responsible gambling. We recognise that for a small number of individuals, gambling can become harmful, and we take proactive steps to support any player who may be experiencing difficulty managing their gambling behaviour.

The following responsible gaming tools are available to all registered e98game players directly from the account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to manage your gambling spend.
• Session Time Limits: Restrict the amount of time spent logged in during any single session or within a given day.
• Reality Checks: Receive periodic on-screen reminders of how long you have been playing and how much you have wagered.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing — from 24 hours up to 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from e98game. Self-exclusion requests are processed within 24 hours and cannot be reversed during the elected exclusion period.

e98game strictly enforces its minimum age policy of 21 years. We use age verification procedures during registration and KYC to ensure compliance. Any account found to belong to a person under 21 years of age will be closed immediately and all real-money funds returned to the verified deposit source.

e98game reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice where:

• A breach of these Terms & Conditions has been identified or is reasonably suspected.
• Fraudulent activity, money laundering, or other prohibited conduct has been detected or is under investigation.
• A player has been found to be under the minimum age of 21 years.
• A player has registered under false personal details or provided fraudulent KYC documentation.
• A player has made a chargeback request with their payment provider in bad faith.
• A regulatory authority or law enforcement body has directed e98game to freeze or close the account.

Where an account is closed due to a verified breach of these Terms, e98game reserves the right to retain any bonus balances and, in cases of confirmed fraud, any real-money funds subject to applicable legal requirements. Real-money balances in accounts closed for reasons other than player breach will be returned to the player via the original deposit method following satisfactory verification.

Players wishing to voluntarily close their e98game account may do so by contacting the support team via live chat. All pending bets will be settled before the closure is finalised. Any remaining real-money balance will be returned to the verified withdrawal method on file.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which e98game holds its operating licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through the e98game dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of the applicable licensing jurisdiction.

e98game operates as an internationally licensed online gambling platform. Players access the platform from their own jurisdiction at their own risk and are solely responsible for determining whether access to online gambling services is lawful in their location. e98game makes no representation that its services are appropriate or available in any particular jurisdiction outside its licensed territory.

If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.

If you have any questions about these Terms & Conditions, wish to raise a formal complaint, or need to initiate a dispute resolution process, please contact the e98game support team through one of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly from the e98game platform.
• Email: [email protected] (plain text — not a clickable link). Response time: within 24 hours.

All formal complaints must be submitted in writing (via email or the live chat transcript request facility). e98game will acknowledge your complaint within 24 hours and provide a full response within five (5) business days of receipt.

e98game is committed to resolving all player disputes fairly and transparently. Where a complaint cannot be resolved to the player's satisfaction through our internal process, the player may escalate the matter to the relevant independent dispute resolution body associated with e98game's operating licence.